Shipping policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 

Some products are not kept in stock and will need to be made in these cases we will email you and let you know when yourorder will be shipped.

Domestic Shipping  

We ship all domestic orders with Hermes and will ask you for a contact telephone number if you have not provided one at checkout. This helps the delivery drivers find your address if there is a problem, they can then call you for delivery questions.

International Shipping

We offer international shipping to global destinations.

Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.

Please note that due to the current global pandemic there are delivery delays beyond our control due to customs holding parcels in quarantine and delays due to local delivery availability.

If you have any further questions, please contact us at orders@peterbowenart.co.uk